U.S. Department of Homeland Security
Federal Emergency Management Agency

Resource: Donations Coordinator (See Definition Below)
Category: Volunteers and Donations (ESF #15), Mass Care (ESF#6)
Kind: Personnel
Minimum Capabilities (Component) Minimum Capabilities
(Metric)
Type I Type II Type III Type IV Other
Personnel Number based on size and scope of event and public reaction to event

Experience in supervisory role in Donation Coordination in three or more federally declared disaster situations in different States. Has organized and supervised Donation Management in a non-federally declared disaster. Has extensive experience in working with NVOAD agencies and MOUs. Has TTT-Training and has trained donations management and volunteer coordination. Has complete working knowledge of IA & PA and VAL functions under FEMA/State agreement. Understands function of
long-term recovery committees

Experience in supervisory role in Donation Coordination in a federally declared disaster. Has worked with a State VOAD on organizing donation management on non-federally declared disaster. Has had training in donations management and volunteer coordination. Aware of IA and VAL functions under FEMA/State Agreement

Experience in working with a federally declared disaster donation coordination effort. Active in VOAD meetings. Has had training in donations management and volunteer coordination

Has had training in donations management and volunteer coordination. Has attended State VOAD meetings

 
Equipment  

Laptop with wireless Internet capabilities; Satellite or cell phone; Standardized donations management program and form templates for personalizing to disaster

Laptop with wireless Internet capabilities; Satellite or cell phone; Standardized donations management program and forms

Equipment provided by requesting State

Equipment provided by requesting State

 

Comments:

Possesses an operational knowledge of all aspects of donations coordination, including management of solicited and unsolicited funds, goods, and services from concerned citizens and private organizations following a catastrophic disaster situation. Interfaces with the other State and local government agencies, the FEMA Donations Coordinator, Non-Governmental Organizations (NGOs), and Volunteer Organizations Active in Disaster (VOAD), such as the American Red Cross, The Salvation Army, and religious organizations as appropriate for the emergency situation. Capable of the physical establishment and operation of the Donations Coordination Center (DCC), which may be part of the Emergency Operations Center (EOC) or other designated location, including facility, data management, and internal operations. Capable of managing donations phone banks, distribution centers, warehousing, and supply systems; and records offers of donated funds, goods, and volunteer services. The Donations Coordination/Management Team Leader determines number of donations coordinators per incident.

Note:  Donations Coordinator is a subsection of a Donations Management Team. Has working knowledge of the Individual Assistance and Public Assistance functions under FEMA/State agreement. Has working knowledge of establishing long-term recovery committees on local levels following events.



National Mutual Aid & Resource Management Initiative
Emergency Management